Nanaimo Medical Office Assistant (MOA) Network

The Nanaimo Division MOA Network has been created to support the needs of local Division Members clinic staff by providing opportunities for training, education, and networking. By joining the Network, you will also receive the MOA Network Newsletter, which has been established to ensure that Network members are fully informed about upcoming events, available supports, and training opportunities.

Join Now!

Quarterly Newsletter

The Division aims to send quarterly newsletters to our MOA Network communicating any upcoming events, available supports, training opportunities and community activities. To be added to the newsletter distribution list, simply join the network using the link above!

View past newsletters here

Fall 2023

View the Fall 2023 Newsletter

Spring 2024

View the Spring 2024 Newsletter

Fall 2024

View the Fall 2024 Newsletter

Winter 2024

View the Winter 2024 Newsletter

Spring 2025

View the Spring 2025 Newsletter

Fall 2025

View the Fall 2025 Newsletter

Winter 2025

View the Winter 2025 Newsletter

Spring 2026

View the Spring 2026 Newsletter

MOA De-Escalation Tools

The Community Physician Health and Safety (CPHS) Program has developed these tools in response to the growing need for de-escalation supports for local clinics and their staff.

De-Escalation Tools

Practice Support Program (PSP)

PSP offers assistance in optimizing your practice, enhancing your EMR utilization, connecting you to Team-Based Care coaches as well as peer mentoring opportunities.

Submit a request to PSP!

FNHA Health Benefits

The First Nations Health Authority (FNHA) Health Benefits program is offered to eligible first nations and covers areas such as dental, mental health, pharmacy, vision, transportation and more!

View the benefits guide.

Translation Services

The Provincial Health Services Authority (PHSA) provides over-the-phone interpreting services in more than 200 languages, which are available 24 hrs/day, 7 days/week free of charge using the access code 4648.

Book an interpreter!

Visit the full Provider/Clinic Resources Page for additional resources!

Looking for a one-pager about the MOA Network to give your new staff?

MOA Network - Onboarding.pdf

Events

The MOA Network strives to provide relevant and needed training opportunities throughout the year in addition to an in-person event to kick off each new year.

Past events and training opportunities

First Aid Training

PSP Lunch & Learns

MOA Appreciation Day 2025

Workplace Violence Prevention

Trauma Informed Care

MOA Billing Webinar

Verbal De-Escalation

MOA Appreciation Day 2024

Upcoming Events

Check Back Soon!

MOA Network Lead

The Nanaimo MOA Network is pleased to announce the addition of a MOA Lead role to guide the planning and work of the Nanaimo MOA Network. Learn more about our MOA Lead, Baldeep Sharma, below:

MOA Network Lead - Baldeep Sharma

With over nine years of administrative and medical office experience, in addition to a Master of Education in Educational Leadership (VIU), Baldeep has graciously taken on the role of MOA Lead of the Nanaimo Division MOA Network. A strong multitasker with excellent communication skills, Baldeep aims to guide and support the work of the MOA Network and make a difference through meaningful collaboration. Currently living in Nanaimo with her spouse and dog, she enjoys her free moments with them whenever she can.

Nanaimo Medical Office Assistant (MOA) Network

Quarterly Newsletter

Events

Upcoming Events

MOA Network Lead

MOA Network Feedback

Looking to connect, have questions or ideas?